Returns & Exchanges

At HealthAid, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

  • 3.
    Pack Your Items

    Place the unworn, unwashed items in their original packaging with all HealthAid tags still attached to ensure a smooth inspection process.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once we receive and inspect the goods, your refund or exchange will be processed within 5-7 business days.