Returns & Exchanges
At HealthAid, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack Your Items
Place the unworn, unwashed items in their original packaging with all HealthAid tags still attached to ensure a smooth inspection process.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the goods, your refund or exchange will be processed within 5-7 business days.